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Janitor and fault report

In English

Fault reporting

To simplify the handling of fault reports and service requests, all faults and requirements relating to the building should be sent to a single email address.

Examples of issues you can report:

  • Ventilation and temperature
  • Leaking taps or other plumbing problems
  • Locks (both Salto and mechanical)
  • Furniture and rearrangements
  • Facility management
  • Moving

Fault reports should therefore not be sent directly to Akademiska Hus or LU-kortet. All issues are handled through geocentrumservice [at] mgeo [dot] lu [dot] se

How to report a fault

Describe the fault or issue as accurately as possible and specify which room it concerns in your email to:

geocentrumservice [at] mgeo [dot] lu [dot] se

Last updated: 18 Dec 2025 | sara [dot] hakansson [at] mgeo [dot] lu [dot] se